Frequently Asked Questions

Do I need to book in advance, or can I walk in?

What payment methods are accepted?

Can I book a group event?

How much are tickets for adults and children?

Can I get a refund or exchange my ticket?

What should I do if I have a problem with my ticket?

Can I book a school visit?

Can I take photos inside the museum?

Can I bring food and drinks into the museum?

Is there a dress code?

Are children allowed to enter?

What bags are allowed inside?

Are there places to eat nearby?

What are the opening hours?

Is Muara Arts open on public holidays?

How do I enter the Muara Arts gallery?

Where can I park?

Is Muara Arts accessible by public transport?

How do I become a Muara Arts member?

Do members get special opening hours?

As a member, do I still need to book tickets?

I'm interested in membership but unsure what it includes. Where can I find out more?

I need help managing my membership. Who should I contact?

Does Muara Arts offer audio tours?

Where can I get a map of Muara Arts?

Where can I get a map of the surrounding area?

Does Muara Arts offer guided tours?

Does Muara Arts offer self-guided tours?

Are there all-gender restrooms?

Is there a nursing or baby-feeding facility?

Is there Wi-Fi for visitors?

Where can I charge my phone?

How do I report or collect lost items?

Is the museum wheelchair accessible?